Step 1 – Install the MobiRoam app on your smartphone.
- For Android phones, download the MobiRoam app from Google Play.
- For Apple phones, download the MobiRoam app from the App Store.
Step 2 – Remove the SIM card from your phone and insert it into the unpowered SmartBox.
- A SIM card extraction tool is provided for removal of SIM cards for some phone models.
- If your SIM card is a micro or nano SIM then use the SIM card adaptors provided to turn it into a full size SIM – this is the size required by your SmartBox.
- Ensure sure you insert the SIM card into the SmartBox in the same way as indicated on the SmartBox. . If you are unsure, check the troubleshooting guide for more details.
- Push the SIM card in until you hear a click.
Step 3 – Connect the SmartBox to your home/office network router LAN port with the LAN data cable provided and with power supply provided.
- Once power is connected to the SmartBox, you should see the blue Power LED light up next to the power connection.
- Approximately a minute after power up and proper LAN port connection, the blue Status LED on top of the SmartBox should be blinking slowly (approximately once every second). If the slow blinking does not occur then refer to the troubleshooting guide.
Step 4 – Switch your phone to WiFi on your home/office network.
Step 5 – Launch the MobiRoam app on your phone.
- The app will guide you through the rest of the setup process.
Step 6 – The app will start with a “sign-up” screen.
- For security, you are asked to provide a valid email address and a MobiRoam password.
- We will send you a confirmation email which will contain a confirmation code. Enter the confirmation code when prompted by the app.
- Once the correct confirmation code is entered you will be logged into your MobiRoam service account.
- The app will then guide you through any remaining setup steps.
- Once setup is complete the Blue LED on top of the SmartBox should stop blinking and remain steadily on.
That’s it, you are ready to use your phone and SMS service from your phone using the MobiRoam app